A casino is a gambling establishment that offers an array of games of chance to its patrons. It also typically provides restaurants, bars, event spaces and other entertainment options. Casinos are renowned for their flashy decor and upbeat music, but what really attracts people to them is the excitement of trying out their luck at table games like blackjack, poker or roulette.
There is something about the atmosphere of casinos that encourages cheating and theft. That’s why casinos put a lot of time and effort into security. Casino employees keep a close eye on the tables, watching for blatant card-palming or dice-switching and keeping tabs on betting patterns that may signal possible cheating. Casinos also employ a variety of technology to help them monitor their tables, such as “chip tracking,” which uses special chips with microcircuitry that allows the casinos to oversee the exact amounts being wagered minute-by-minute and quickly detect any suspicious activity; and roulette wheels are electronically monitored to discover any statistical deviations from the expected results.
While it is important to stay on top of gaming trends, the real secret to casino marketing is understanding your audience. Demographics alone can leave a lot to be desired; they can tell you the age range of your audience, but they don’t necessarily reveal their motivations and pain points. Understanding how to target each of these groups can be the difference between an average casino and a destination resort.